SHIPPING INFORMATION: contact us if you have any questions or concerns. Our website, PTownSubbie.com, automatically charges the average cost for shipping various weight class / box dimensions. We do our best to choose the fastest, least expensive method based on our options available. This may depend on the region, state, or province in the country you live
Our shipping costs often include more than just the cost from the delivery services. Due to the size and diversity of our products, we buy and use many size boxes, may even use several interior boxes, baggies, packing paper or bubble wrap to ensure you package arrives organized and unharmed in anyway It's only fair any additional shipping related costs are applied to online sales and not padded into our product costs to avoid charging any shipping costs to in person sale customers.
We reserve the right to choose a more expensive shipping option if available to best prevent damage, delay or loss of your order.
If the actual cost of shipping is excessively less than the amount charged by the website, we will partially refund your account shipping. We will send a notification of this refund to the account information provided.
DISCLAIMER: we cannot be held responsible for address changes or mistakes. Please verify your shipping information prior to completing your order. You will be billed accordingly for any secondary shipping charges.
Postal Domestic (United States origin / destination)
- First Class Shipping (less than 1 pound): $5.00 - $6.00
- Priority Mail Flat Rates (or similar cubic size box): $8.45- $22.00
- Ground Services: prices varies based on destination
For ground services, we most likely will ship UPS Ground or USPS Parcel Post. This includes large mold orders and any other orders including Stoner's mold release, which can only be shipped via ground service to lower 48 domestic US states. Please note, UPS does not ship over the weekend, so to ship your order next day, the order must be received Sunday - Friday before 11 am EST. Late Friday and Saturday UPS orders normally do not ship until the next available business day. P.O. Boxes do not support UPS delivery. USPS Parcel Post may take up to 8 days for delivery, so it is used as a last resort.
International Rates (United States origin / other country destination)
If you want an estimate quote prior to your purchase, please contact us first. The website will automatically charge an estimate rate for shipping, which may not reflect the lowest or preferred shipping option. Any excess in shipping will be refunded. If you prefer, we can manually send you an invoice with the exact shipping if you email us your list of products wanted.
NOTE: our shipping quotes / website costs do not pay for USPS duties and taxes or UPS brokerage fees charged on international purchases. If you are concerned about these costs or additional information required to import goods into your country, please note which shipping service - USPS Priority or UPS Worldwide Expedited, you prefer to work with. International shipping requires additional personal information / customs registration to complete your delivery. Please read more about these fees here:
Mold release cannot be included in international orders. We will refund any sales made on international orders.